Digital
Delivery Policy.
Last updated: November 3, 2026. How and when you receive what you ordered from Omeiro, from service packages to software licenses.
Everything Omeiro sells is delivered digitally. Nothing is shipped by post. This page is part of our Terms of Service.
1. Order Confirmation
After payment you see a confirmation on the payment page and receive a receipt by email. We then contact you by email about your order.
2. Service Packages
- Work starts once your payment is confirmed and we have the information we need from you (your brief, files or access).
- The delivery time shown on each package (for example "3-Day Delivery") is counted from that start.
- Finished work is delivered by email or download link, and the revisions listed on your package are included.
3. Monthly Services
Monthly services such as SEO and ad management start after we have the access and information we need. Work continues each month until you cancel, as described in our Refund Policy.
4. Software Licenses
Licenses are activated by our team, usually within 24 hours after you send the access we ask for. We confirm by email once the activation is done.
5. Delays
If we expect a delay, we tell you by email before the delivery date. If we are more than 7 days late and the delay is not caused by missing information from your side, you can ask for a full refund under our Refund Policy.
6. Contact
Omeiro, D/133 Thana Road, Savar, Dhaka-1340, Bangladesh. Email support@omeiro.com or use our contact page.
Questions About Your Order?
Email support@omeiro.com with your order number. You can also read when you can get a refund in our Refund Policy.