Ransomware Negotiation for Your Business
Ransomware negotiation services give you an experienced voice between your team and the people holding your data hostage. Omeiro advises on how to open contact with threat actors, how to ask for proof that a decryptor really works, and how to slow the clock so your technical team can work on recovery.
What ransomware negotiation looks at
The main areas we check, by hand with tools as support. The exact scope depends on your package and is agreed in writing before work starts.
Alerts and logs
- Which logs are kept
- Alert rules
- Who gets alerted
What happened
- Timeline of events
- Affected systems
- Entry point
Clean-up
- Removing access
- Resetting secrets
- Restoring from backup
Next time
- Written response steps
- Contacts list
- Lessons learned
Checklist Based on common risks and good practice. The exact scope depends on your package and is agreed in writing before work starts.
What you get with ransomware negotiation
Specialized tactical counsel during extortion crises. Communicating with threat actors, verifying proof-of-life decryptors, assessing OFAC sanctions legality, and buying recovery time.
Basic Package
Advisory call; response plan for 1 incident. 2-day delivery, 2 revisions.
Standard Package
Hands-on support for 1 week. 4-day delivery, 2 revisions.
Premium Package
Hands-on support for 3 weeks; recovery plan. 7-day delivery, 2 revisions.
Clear brief first
We confirm what you need before work starts, so the scope is clear on both sides.
Revisions listed
Each package shows its revision rounds. A round is one list of changes sent together.
Yours once paid
Copyright of the final work passes to you once the order is paid in full.
Work starts only after the scope is agreed in writing and you confirm you own or control the systems involved.
How our ransomware negotiation works
Triage the demand
We read the ransom note, the deadline and what the attackers claim to have taken.
Set the approach
You get a plan covering tone, timing, who speaks, and what must never be said.
Handle contact
Where your package includes hands-on support, we help manage exchanges and ask for proof of what was taken and that decryption works.
Support the decision
We lay out the options, including the sanctions angle, so you can decide with your counsel.
Why choose Omeiro for ransomware negotiation
A key part of the job is checking whether a payment would even be lawful, including exposure to OFAC sanctions rules. We advise and plan; decisions about paying stay with you and your legal counsel.
In short
- Delivery in 2 to 7 days, by package.
- Fixed price, shown before you order.
- Leaders who need a calm outside voice for cyber extortion response while IT is busy restoring systems.
- Copyright yours after full payment.
Ransomware Negotiation: common questions
How much does ransomware negotiation cost?
Prices are fixed and shown by package on our Ransomware Negotiation pricing page, so you see the full price before you order. You can also ask for a custom quote.
How long does cyber extortion response take?
Delivery depends on the package: Basic 2-day delivery; Standard 4-day delivery; Premium 7-day delivery.
What is included in the Basic Package?
The Basic Package includes: Advisory call; response plan for 1 incident. Higher packages add more scope, revisions and support.
Can I get a custom ransom negotiation package?
Yes. If none of the packages fits, use the custom package form on our pricing page to describe what you need, and our team sends you a fixed price.
Should we ever contact the attackers ourselves?
We advise against replying until you have a plan, because careless messages can raise the demand or reveal how desperate you are. The advisory call helps you decide first.
Can you tell us whether paying a ransom is legal?
We assess sanctions risk, including OFAC, as part of the work, but this is not legal advice. Your lawyers make the final call.
Does ransomware negotiation mean you will pay the criminals for us?
No. We counsel and help communicate; any payment decision and transfer is yours.
What should we have ready when we start?
Bring the ransom note, any chat link the attackers gave, a list of affected systems and the deadline they set.
Does this replace restoring from backups?
No, it runs alongside recovery. Buying time often helps teams verify clean backups first.
Who owns the final work?
Copyright of the final work passes to you once the order is paid in full. Paid fonts, stock files or licences, if used, are licensed in your name.
Ready to start your ransomware negotiation?
Compare the packages and pick the one that fits. Not sure which? Write to us and we will help you choose.