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Reputation Management for Your Online Reviews
Reputation and review management keeps what customers say about you visible, answered and improving. Omeiro monitors your review sites, writes replies and helps you ask happy customers for honest reviews.
What the report can look like
A short preview of how we group and rank what we find. Every name and number here is made up. Your report uses your own data.
example-bakery.test
Items by area
Checked
- Business name
- Categories
- Opening hours
- Photos
- Address match
- Local pages
- Map embed
- Q&A
Fix first
Opening hours differ between site and profile
ProfileHigh impactLow effortMain category too general
ProfileHigh impactLow effortOld address still listed on two directories
CitationsMedium impactMedium effortNo page for the second location
PagesMedium impactMedium effort
Sample only: a made-up site and made-up findings to show how issues are grouped and ranked. A report shows what to fix; it is not a promise of rankings or sales.
What you get with reputation management
Monthly online reputation and review management: review requests, reply writing, monitoring and a monthly report for local and service businesses.
Basic Package
Review monitoring (Google and 1 more site); reply writing; review request template; monthly report. Monthly plan, Monthly report.
Standard Package
Monitoring on up to 4 sites; reply writing and posting; review request campaigns; monthly report. Monthly plan, Monthly report.
Premium Package
Monitoring on up to 8 sites; replies; review request flows; response guidelines; listing checks; strategy call; report. Monthly plan, Monthly report.
Clear brief first
We confirm what you need before work starts, so the scope is clear on both sides.
Revisions listed
Each package shows its revision rounds. A round is one list of changes sent together.
Yours once paid
Copyright of the final work passes to you once the order is paid in full.
Ad spend and tool subscriptions are paid by you, straight to each platform. Results depend on many things outside anyone's control, so we report plainly on what was done.
How our reputation management works
Audit
We review your listings and recent reviews.
Set up
Monitoring and request templates are ready.
Respond
Replies are written and posted.
Report
You get a monthly report.
Review management that builds trust with new customers
Most buyers read reviews before they call. We watch Google, Facebook, Trustpilot and other sites you name, reply to every review in your tone and flag serious complaints to you the same week.
We also set up simple review requests by email, text or a link card, so honest feedback arrives steadily. Monthly reports show new reviews, average rating and common themes to fix.
In short
- Fixed price, shown before you order.
- Copyright yours after full payment.
Reputation Management: common questions
How much does reputation management cost?
Prices are fixed and shown by package on our Reputation Management pricing page, so you see the full price before you order. You can also ask for a custom quote.
How quickly can the monthly plan start?
After you order and share the access we need, we send an onboarding checklist and start as soon as it is complete.
What is included in the Basic Package?
The Basic Package includes: Review monitoring (Google and 1 more site) + reply writing + review request template + monthly report. Higher packages add more scope, revisions and support.
Can I get a custom reputation management services package?
Yes. If none of the packages fits, use the custom package form on our pricing page to describe what you need, and our team sends you a fixed price.
Can you remove negative reviews?
Only reviews that break a platform's rules can be reported for removal. We help flag them and write calm, useful replies to the rest.
Do you write fake reviews?
Never. We only ask real customers for honest reviews.
Which sites do you monitor?
Google, Facebook, Trustpilot, Yelp and industry sites, based on your plan.
How does monthly billing work?
You order the package for each month. Change or pause it by telling us before the next month starts.
Who owns the final work?
Copyright of the final work passes to you once the order is paid in full. Paid fonts, stock files or licences, if used, are licensed in your name.
Ready to start your reputation management?
Compare the packages and pick the one that fits. Not sure which? Write to us and we will help you choose.