App Maintenance and Support Services for Your Business
App maintenance and support keeps your web or mobile app running, secure and up to date after launch. Omeiro handles updates, patches, bug fixes and monitoring so small problems do not become outages.
How a chat can look
A made-up business and messages to show the idea: one question at a time, buttons for common choices and a clear answer at the end.
- Customer sends a message
On your site, by chat app or by message.
- Bot follows a tested flow
Answers a question or asks one thing at a time, with buttons for common choices.
- Booking or update is saved
Bookings, answers or updates are saved where your team works.
- A person steps in when needed
We agree with you before the build when the bot should pass a chat to your team.
Sample Made-up business and messages to show a booking flow. Your bot's words, flows and look follow your business.
What you get with app maintenance and support
Monthly app maintenance and support: bug fixes, updates, security patches, backups and monitoring for web and mobile apps.
Basic Package
Monthly dependency updates and security patches; backup checks; small bug fixes; monthly report. Monthly plan, Monthly report.
Standard Package
Updates; patches; uptime monitoring; bug fixes; small improvements; priority queue; monthly report. Monthly plan, Monthly report.
Premium Package
Full support; monitoring; bug fixes; new small features; performance review; release help; strategy call. Monthly plan, Monthly report.
Clear brief first
We confirm what you need before work starts, so the scope is clear on both sides.
Revisions listed
Each package shows its revision rounds. A round is one list of changes sent together.
Yours once paid
Copyright of the final work passes to you once the order is paid in full.
Third-party tools, API usage and hosting are billed to your own accounts, so the setup stays with your business.
How our app maintenance and support works
Review
We review the app, code and hosting.
Set up
Backups, monitoring and a request queue are ready.
Maintain
Updates and fixes are done each month.
Report
You get a monthly report.
App support and maintenance retainer for apps that must keep working
Software ages quickly: libraries need updates, app stores change rules and small bugs pile up. We apply updates in a safe order, test them, fix reported bugs and watch uptime and errors so we catch problems early.
Requests go into a queue ranked with you. Each month you receive a plain report of what was changed, what was found and what we recommend next. Coverage days and response times are agreed in writing at onboarding.
In short
- Fixed price, shown before you order.
- Businesses with an app built by a past developer.
- Startups with no in-house engineer.
- Copyright yours after full payment.
App Maintenance and Support: common questions
How much does app maintenance and support cost?
Prices are fixed and shown by package on our App Maintenance and Support pricing page, so you see the full price before you order. You can also ask for a custom quote.
How quickly can the monthly plan start?
After you order and share the access we need, we send an onboarding checklist and start as soon as it is complete.
What is included in the Basic Package?
The Basic Package includes: Monthly dependency updates and security patches + backup checks + small bug fixes + monthly report. Higher packages add more scope, revisions and support.
Can I get a custom app maintenance and support package?
Yes. If none of the packages fits, use the custom package form on our pricing page to describe what you need, and our team sends you a fixed price.
Which apps do you support?
Common web and mobile stacks. Send details and we confirm before you order.
Do you build new features?
Small improvements are included on higher packages. Larger features are quoted as a separate project.
How fast do you respond?
Response times are agreed in writing during onboarding, based on your package.
How does monthly billing work?
You order the package for each month. Change or pause it by telling us before the next month starts.
Who owns the final work?
Copyright of the final work passes to you once the order is paid in full. Paid fonts, stock files or licences, if used, are licensed in your name.
Ready to start your app maintenance and support?
Compare the packages and pick the one that fits. Not sure which? Write to us and we will help you choose.