Basic Package
Helpdesk requests for up to 10 users
$499USD / month
Monthly planMonthly report
- Helpdesk requests for up to 10 users
- Microsoft 365 or Google Workspace admin
- onboarding and offboarding
Omeiro Cloud & Software Engineering
Managed IT Support Services
Packages & Pricing.
Monthly managed IT support for small teams: helpdesk, Microsoft 365 or Google Workspace administration, user setup and device setup guidance. From $499 a month.
Clear Delivery Times
Revisions Included
Packages
Choose your Managed IT Support Services package
Monthly managed IT support for small teams: helpdesk, Microsoft 365 or Google Workspace administration, user setup and device setup guidance.
Standard Package
Up to 25 users
$1,099USD / month
Monthly planMonthly report
- Up to 25 users
- admin and security settings
- device setup and updates guidance
- monthly review
- reports
Premium Package
Up to 50 users
$2,199USD / month
Monthly planMonthly report
- Up to 50 users
- proactive checks
- backup and access reviews
- device policies
- vendor liaison
- dedicated lead
Managed IT Support Services: what you get
Managed IT support services give small teams a reliable person to call when email, logins or laptops break. Omeiro handles your helpdesk requests, administers Microsoft 365 or Google Workspace, and sets up new staff and devices.
Remote support only. We do not sell hardware, and licences stay in your own account.
Microsoft 365 and Google Workspace administration without a full-time IT hire
Most small businesses do not need an IT department. They need accounts created and removed on time, passwords and sign-in rules set properly, shared mailboxes and drives organised, and someone to answer when a laptop will not connect.
We take requests through a shared inbox or ticket form, fix what can be fixed remotely and guide your team on the rest. Each month we review users, licences, security settings and open issues, then give you a short list of improvements. Security checks are described honestly, without claiming certifications we do not hold.
Who this is for
- Small teams without an in-house IT person.
- Offices with a mix of laptops, phones and shared accounts.
- Owners searching for managed IT support or Microsoft 365 admin help.
- Growing companies that onboard staff often.
What each package includes
- Basic: Helpdesk requests for up to 10 users.
- Standard: Up to 25 users.
- Premium: Up to 50 users.
- Standard and Premium add more scope, support and revisions.
How it works
1
Assess
We review your users, devices and accounts.
2
Set up
Admin access and a request process are agreed.
3
Support
Requests are handled remotely.
4
Review
Monthly review with a list of improvements.
Why Omeiro for Managed IT Support
Clear prices
Packages cost $499, $1,099 or $2,199 a month.
Monthly plans
Order month by month and change or pause before the next month starts.
Related services
Linked plans in the same division are listed below.
FAQ
Managed IT Support Services: common questions
Managed IT Support Services pricing: how much does it cost?
Fixed packages: Basic $499, Standard $1,099, Premium $2,199 a month. You see the full price before you order, and you can also ask for a custom quote.
How quickly can the monthly plan start?
After you order and share the access we need, we send an onboarding checklist and start as soon as it is complete.
What is included in the Basic Package?
The Basic Package includes: Helpdesk requests for up to 10 users + Microsoft 365 or Google Workspace admin + onboarding and offboarding. Higher packages add more scope, revisions and support.
Can I get a custom managed it support services package?
Yes. If none of the packages fits, use the custom package form on this page to describe what you need, and our team sends you a fixed price.
What is managed IT support?
A monthly service where an outside team handles your helpdesk requests, user accounts, email and device setup instead of you hiring staff.
Do you support Microsoft 365 and Google Workspace?
Yes. User and licence management, mail, shared drives, sign-in and security settings, and group and sharing rules.
Do you set up new laptops and phones?
We guide setup and enrolment remotely, including account sign-in, updates and app installs. We do not ship or repair hardware.
Is support on site?
No. All support is remote.
What happens if a problem is bigger than the plan?
We tell you before extra work starts and quote it separately.
How does monthly billing work?
You order the package for each month. Change or pause it by telling us before the next month starts.
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