UX Research for Your Product
Ux research services replace guesses about users with observed behaviour. Omeiro runs unmoderated usability tests in Maze, in-depth interviews and task completion studies, and returns findings you can act on.
A sample layout, on desktop and phone
A made-up example of the kind of page this work is for: a clear heading, one main button and the key sections. The same page reflows on a phone.
A made-up layout to show the kind of structure we work on for UX research. It is not a client site. Your design follows your brand, your pages and your content.
What you get with UX research
Empirical user validation. Unmoderated usability tests via Maze, in-depth user interviews, session recordings, and quantitative task completion rate studies.
Basic Package
Unmoderated usability test with 5 participants on 3 tasks, findings report. 7-day delivery, 2 revisions.
Standard Package
5 user interviews; 8-person usability test, task success rates, video clips, report. 12-day delivery, 3 revisions.
Premium Package
8 interviews; 15-person test across 2 rounds, task metrics, personas, prioritized fix roadmap. 20-day delivery.
Clear brief first
We confirm what you need before work starts, so the scope is clear on both sides.
Revisions listed
Each package shows its revision rounds. A round is one list of changes sent together.
Yours once paid
Copyright of the final work passes to you once the order is paid in full.
Hosting, domains and any paid theme, plugin or app are bought in your name and paid by you, so they stay with your business.
How our UX research works
Agree the questions
We turn your doubts into specific research questions and tasks.
Recruit and test
Participants complete tasks or join interviews, depending on the package.
Analyse
We measure success and watch sessions to find the causes of failure.
Report
Findings are ranked by impact, with clips and recommendations.
UX research: how to get more from every study
The most useful ux research starts with a decision, not a topic. Instead of asking what users think of the app, ask whether people can find billing, or which of two onboarding paths is clearer. Tell us what you will do with the answer and who will read the report. Interviews explain motivation and context, while tests show where people struggle, so the mix in each tier suits different questions.
Bad results usually come from poor recruiting or leading tasks. Participants should resemble your real customers, and tasks should describe goals rather than button names. Share your target user description, your prototype or live link and any existing analytics showing where users drop off. Premium adds a second round, which helps check that fixes worked, and personas that give your team a shared picture of who they are designing for.
In short
- Delivery in 7 to 20 days, by package.
- Fixed price, shown before you order.
- Startups about to launch and unsure whether people can complete key tasks.
- Copyright yours after full payment.
UX Research: common questions
How much does UX research cost?
Prices are fixed and shown by package on our UX Research pricing page, so you see the full price before you order. You can also ask for a custom quote.
How long does usability testing take?
Delivery depends on the package: Basic 7-day delivery; Standard 12-day delivery; Premium 20-day delivery.
What is included in the Basic Package?
The Basic Package includes: Unmoderated usability test with 5 participants on 3 tasks, findings report. Higher packages add more scope, revisions and support.
Can I get a custom user research package?
Yes. If none of the packages fits, use the custom package form on our pricing page to describe what you need, and our team sends you a fixed price.
Is five participants enough?
Five users often reveal the most common problems, and bigger tiers add more for confidence.
What is Maze?
It is an online tool for unmoderated tests where people complete tasks on a prototype or live site.
Do you recruit the participants?
Tell us your target users and what you can supply, and we will confirm how recruiting is handled.
What do I do with the report?
Use the ranked issues to guide design changes, and Premium includes a prioritised fix roadmap.
What is the difference between usability testing and user interviews?
Usability testing watches people try tasks to find friction, while interviews ask about habits, needs and reasons. Together they show both what goes wrong and why.
Who owns the final work?
Copyright of the final work passes to you once the order is paid in full. Paid fonts, stock files or licences, if used, are licensed in your name.
Ready to start your UX research?
Compare the packages and pick the one that fits. Not sure which? Write to us and we will help you choose.