Basic Package
Email inbox and helpdesk replies
$499USD / month
Monthly planMonthly report
- Email inbox and helpdesk replies
- up to 10 hours of VA work a month
- saved reply library
Omeiro AI Automation
Virtual Assistant and Customer Support Services
Packages & Pricing.
Monthly virtual assistant and customer support: inbox and ticket handling, order and booking help, FAQ upkeep and a monthly summary of what customers ask. From $499 a month.
Clear Delivery Times
Revisions Included
Packages
Choose your Virtual Assistant and Customer Support Services package
Monthly virtual assistant and customer support: inbox and ticket handling, order and booking help, FAQ upkeep and a monthly summary of what customers ask.
Standard Package
Email and live chat replies
$999USD / month
Monthly planMonthly report
- Email and live chat replies
- up to 25 hours a month
- ticket tagging
- FAQ updates
- monthly summary
Premium Package
Multi-channel support
$1,899USD / month
Monthly planMonthly report
- Multi-channel support
- up to 60 hours a month
- escalation rules
- knowledge base upkeep
- dedicated lead
- report
Virtual Assistant Customer Support: what you get
Virtual assistant and customer support services take repeat questions, inbox clutter and routine admin off your plate. Omeiro replies to customers in your tone, handles orders, bookings and tickets, and tells you what to fix.
You give us access to your helpdesk or inbox and a short guide. We follow your rules and pass tricky cases to you.
Customer support virtual assistant: replies that sound like your business
We start with a saved reply library written from your past emails, policies and FAQs. Common questions get a fast, consistent answer. Anything outside the rules, such as refunds beyond policy or complaints, goes to you with a short summary.
Every month you get a summary of what customers asked, which answers worked and which pages or products cause confusion. We also keep your FAQ and help articles up to date. Plans use hours of work per month, and coverage times are agreed during onboarding.
Who this is for
- Online shops with a growing support inbox.
- Service businesses that lose time on bookings and follow-ups.
- Owners searching for a virtual assistant or outsourced customer support.
- Founders still answering every message themselves.
What each package includes
- Basic: Email inbox and helpdesk replies.
- Standard: Email and live chat replies.
- Premium: Multi-channel support.
- Standard and Premium add more scope, support and revisions.
How it works
1
Onboard
You share access, policies and a tone guide.
2
Set up
We write saved replies and escalation rules.
3
Support
We reply, tag and escalate each day agreed.
4
Report
You get a monthly summary and fixes.
Why Omeiro for Virtual Assistant and Customer Support
Clear prices
Packages cost $499, $999 or $1,899 a month.
Monthly plans
Order month by month and change or pause before the next month starts.
Related services
Linked plans in the same division are listed below.
FAQ
Virtual Assistant Customer Support: common questions
Virtual Assistant Customer Support pricing: how much does it cost?
Fixed packages: Basic $499, Standard $999, Premium $1,899 a month. You see the full price before you order, and you can also ask for a custom quote.
How quickly can the monthly plan start?
After you order and share the access we need, we send an onboarding checklist and start as soon as it is complete.
What is included in the Basic Package?
The Basic Package includes: Email inbox and helpdesk replies + up to 10 hours of VA work a month + saved reply library. Higher packages add more scope, revisions and support.
Can I get a custom virtual assistant customer support package?
Yes. If none of the packages fits, use the custom package form on this page to describe what you need, and our team sends you a fixed price.
What can a virtual assistant do for customer support?
Reply to emails and chats, track orders, handle bookings, tag tickets, keep FAQs updated and pass complex cases to you.
Which helpdesk tools do you use?
Common tools such as Gmail, Zendesk, Freshdesk, Help Scout, Intercom and shared inboxes. Confirm yours before ordering.
Will replies sound like my brand?
Yes. We write a tone guide and reply library with you first, and you can review early replies.
How are the hours counted?
Each plan includes a number of work hours per month. Coverage days and times are agreed during onboarding, and we tell you if you are close to the limit.
Do you handle payments or sensitive data?
We do not take card details. Access is limited to what the work needs, and you can remove it at any time.
How does monthly billing work?
You order the package for each month. Change or pause it by telling us before the next month starts.
Custom Package
Didn't find what you're looking for?
Need a different number of concepts, a full brand kit, a faster deadline or something else? Tell us what you need and we'll put together a custom package for you and reply soon.
Cross-Division Brand Acceleration
Beyond AI Automation: Deploy Your Complete
Brand & Technology Ecosystem.
One service is only the start. Omeiro accelerates your market entry with custom high-speed web apps, UI/UX systems, commercial print packaging, motion branding, and technical SEO.
Website Design & Dev
Custom, ultra-fast websites built on Tailwind and modern web standards. Built for high conversion, clean architecture, and fast load times.
Next.js • Tailwind • Custom
Explore Web Dev
UI/UX Design Systems
Interactive Figma wireframes, mobile app UI, typography palettes, and user journey prototypes for complete digital design systems.
Design Systems • Mobile • SaaS
Explore UI/UX
Graphic Design & Print
Luxury commercial print, gold-foiled business cards, merchandise, corporate letterheads, and retail packaging suites.
Stationery • Packaging • Merch
Explore Print Hub
Video & Motion Stings
Hollywood-grade animated stings, YouTube video openers, TikTok reels, and broadcast commercial bumpers.
3D Motion • Reels • 4K Stings
Explore Motion
SEO & Search Authority
Compete for page-one rankings with schema markup, site speed tuning, high-authority backlink architecture, and keyword clustering.
Technical SEO • Schemas • Maps
Explore SEO
Digital Marketing & Ads
Scalable ad funnels across Google Search, Meta CAPI, LinkedIn B2B, and TikTok Ads designed for positive ROAS.
Google Ads • Meta CAPI • B2B
Explore Digital Ads
Direct Routing Hub
All Services Directory
Jump Directly To Any of Our 10 Divisions
Industry Solution Matrix
Tailored Solutions For
8 Industry Verticals.
Every market sector has unique trust markers, visual standards, and buyer expectations. Explore our specialized solutions.
Healthcare
Secure patient web portals, clinic branding & local patient SEO.
Legal & Law Firms
High-authority law practice identities, case lead funnels & reputation.
Engineering & B2B
Technical product specs, industrial vector schematics & B2B bids.
Startups & Scaleups
Investor decks, MVP web platforms, brand voice & rapid iteration.
Real Estate
Architectural crests, yard signs, luxury brochures & MLS listing integrations.
Home Services
High-contrast vehicle fleet wraps, uniforms & local Google LSA pins.
Restaurants
Artisanal badges, neon signage, menus, packaging & online ordering.
E-Commerce
Custom Shopify stores, unboxing suites, Meta CAPI & product 3D.
Full-Ecosystem Execution
Deploying Full-Stack Scalable Ecosystems Across Every Modern Business Vertical.
Speak directly with our Creative & Engineering Directors. Selected work is featured in our master portfolio.