UX Audit for Your App or Website
Heuristic evaluation services put a senior reviewer in front of your product to find usability problems before real users hit them. Omeiro checks each screen against Nielsen Norman's 10 usability heuristics and records every issue with a severity rating.
A sample layout, on desktop and phone
A made-up example of the kind of page this work is for: a clear heading, one main button and the key sections. The same page reflows on a phone.
A made-up layout to show the kind of structure we work on for UX audit. It is not a client site. Your design follows your brand, your pages and your content.
What you get with UX audit
Senior expert audits against Nielsen Norman's 10 usability heuristics. Screen-by-screen severity rating matrices, cognitive friction maps, and remediation wireframes.
Basic Package
Nielsen 10-heuristic review of up to 8 screens, severity-rated report. 3-day delivery, 2 revisions.
Standard Package
Up to 25 screens, friction map, top 15 issues with redesign suggestions. 6-day delivery, 3 revisions.
Premium Package
Full product (50 screens), remediation wireframes for 6 key screens, call walkthrough. 10-day delivery.
Clear brief first
We confirm what you need before work starts, so the scope is clear on both sides.
Revisions listed
Each package shows its revision rounds. A round is one list of changes sent together.
Yours once paid
Copyright of the final work passes to you once the order is paid in full.
Hosting, domains and any paid theme, plugin or app are bought in your name and paid by you, so they stay with your business.
How our UX audit works
Get access
You share a prototype link, staging site or screenshots, plus a line on who the users are.
Inspect screen by screen
Each screen is tested against the 10 heuristics and every finding gets a severity score.
Map the friction
Issues are grouped to show where users hesitate across a journey, not just on single pages.
Report and explain
You get the written report, and on Premium a call walking through the findings with wireframes.
Why choose Omeiro for UX audit
The report is written to be acted on. You get a screen-by-screen matrix, a map of where users will feel friction, and, on higher tiers, redesign suggestions or wireframes for the worst offenders.
In short
- Delivery in 3 to 10 days, by package.
- Fixed price, shown before you order.
- Teams with falling conversion or support tickets who cannot tell which screen is to blame.
- Product managers who want a ux heuristic review before spending on a redesign.
- Copyright yours after full payment.
UX Audit: common questions
How much does UX audit cost?
Prices are fixed and shown by package on our UX Audit pricing page, so you see the full price before you order. You can also ask for a custom quote.
How long does UX heuristic review take?
Delivery depends on the package: Basic 3-day delivery; Standard 6-day delivery; Premium 10-day delivery.
What is included in the Basic Package?
The Basic Package includes: Nielsen 10-heuristic review of up to 8 screens, severity-rated report. Higher packages add more scope, revisions and support.
Can I get a custom UX review package?
Yes. If none of the packages fits, use the custom package form on our pricing page to describe what you need, and our team sends you a fixed price.
What is the difference between heuristic evaluation and usability testing?
A heuristic evaluation is an expert review of the interface, while usability testing watches real people use it. Many teams do the review first because it is faster.
What do you need from me to start?
A working link or screenshots of the screens to review, and a short description of your main users.
Will you fix the problems you find?
Basic and Standard give findings and suggestions. Premium adds remediation wireframes for 6 key screens.
Is one expert review enough?
It catches many common problems, but it is not a substitute for watching customers use the product.
Who owns the final work?
Copyright of the final work passes to you once the order is paid in full. Paid fonts, stock files or licences, if used, are licensed in your name.
Ready to start your UX audit?
Compare the packages and pick the one that fits. Not sure which? Write to us and we will help you choose.